Test Internet Connection

To test an Internet connection and display the results, select [Network] > [Test Internet Connection].

Obtain IP Address Whether an IP address has been obtained
Internet Connection Whether an Internet connection has been established
PSN Sign-In Whether signing in to PSNSM succeeded
NAT Type How the PS4™ system is connected to the Internet
This information can be used to judge the ease or difficulty of connecting to other PS4™ systems, such as when using communication features of games.
Type 1: The system is connected directly to the Internet.
Type 2: The system is connected to the Internet with a router.
Type 3: The system is connected to the Internet with a router.
With Type 3, communication with other PS4™ systems might be impossible, or the PS4™ system's network features might be limited. For details, see "When you cannot connect to PSNSM".
Connection Speed (Download)* The estimated speed at which the PS4™ system can receive data from the Internet.
Connection Speed (Upload)* The estimated speed at which the PS4™ system can send data to the Internet.
*
Connection speeds are estimates only.

If the connection fails, follow the screens to check the settings. Refer to the instructions supplied with the network device in use, and information from your Internet service provider.

When you cannot connect to PSNSM

When using PSNSM at an office or other location with a shared network, a firewall or other security measures might prevent you from connecting to PSNSM. If this occurs, refer to the following information.
With PSNSM, you connect with a PSNSM server using the Internet, or connect directly with other PS4™ systems. The following port numbers are used to connect with the PSNSM servers using the Internet.

  • TCP: 80, 443, 3478, 3479, 3480
  • UDP: 3478, 3479

When competing with other players in an online game, you connect directly with other PS4™ systems. A different port number is used each time you connect.

Communication might be restricted depending on the security functions provided by your router or Internet service provider. Refer to the instructions supplied with the network device in use, and information from your Internet service provider.