Test Internet Connection

To test an Internet connection and display the results, select (Settings) > [Network] > [Test Internet Connection].

Obtain IP Address IP address assignment status.
Internet Connection The status of the Internet connection.
PlayStation Network Sign-In The status of your PlayStation™Network sign-in.
NAT Type How your PS4™ system is connected to the Internet
This information can be used to judge the ease or difficulty of connecting to other PS4™ systems, such as when using communication features of games.
Type 1: The system is connected directly to the Internet.
Type 2: The system is connected to the Internet with a router.
Type 3: The system is connected to the Internet with a router.
With Type 3, communication with other PS4™ systems might be impossible, or your PS4™ system's network features might be limited. For details, see "When you cannot connect to PlayStation™Network".
Connection Speed (Download)* The estimated speed that your PS4™ system can receive data from the Internet.
Connection Speed (Upload)* The estimated speed that your PS4™ system can send data to the Internet.
*
Connection speeds are estimates only. Actual speeds may vary depending on the connected servers and network traffic.

If the connection fails, follow the on-screen instructions to view the settings. Refer to the instructions supplied with the network device in use, and information from your Internet service provider.

When you cannot connect to PlayStation™Network

Use PlayStation™Network to connect your PS4™ system to a PlayStation™Network server or to another PS4™ system. When you're using PlayStation™Network at an office or other location with a shared network, a firewall or other security measures might prevent your PS4™ system from connecting to PlayStation™Network. If this occurs, refer to the port numbers listed below, which are used when you connect your PS4™ system to a PlayStation™Network server.

  • TCP: 80, 443, 3478, 3479, 3480
  • UDP: 3478, 3479

For online activities such as competing with other players while your system is connected directly to other PS4™ systems, a different port number is used each time you connect.

Communication might be restricted depending on the security functions provided by your router or Internet service provider. Refer to the instructions supplied with the network device in use, and information from your Internet service provider.