Sub Account Management

You can create or view sub accounts, and change the usage restrictions separately for each of them. For information about account types, see "PlayStation™Network".
This feature is available to master account holders only.

Create New Sub Account

Select (Settings) > [Parental Controls] > [Sub Account Management], and then follow the on-screen instructions to enter your sign-in information. Select [Create New Sub Account], and then follow the on-screen instructions to create the account.

  • After an account is created, you'll receive a message at the email address you registered for your account. Follow the instructions in the message to complete the confirmation process.
  • Depending on the child's age, you may first receive a message at the email address registered for the master account. Follow the instructions in the message to complete the process of creating a sub account. After a sub account is created, you'll receive a message at the email address you registered for the sub account. Follow the instructions in the message to complete the confirmation process.

Viewing and changing usage restrictions

Select (Settings) > [Parental Controls] > [Sub Account Management], and then follow the on-screen instructions to enter your sign-in information. Select the account that you want to view or change usage restrictions for.

Restricting the use of features

Select [Parental Controls] to set restrictions for these features.

  • Chat/Message
    Use this setting to block the sub account from communicating over PlayStation™Network. Select [Block] to disable these features:
    • Joining a chat in a game.*
    • Sending and receiving messages in games.* (This setting does not apply to messages with preset phrases that cannot be edited by players.)
    • Joining a (Party).
    • Sending and receiving messages in (Messages).
    • Displaying and entering comments for Friend requests and game invitations.
    *
    If multiple users are logged in to a single PS4™ system and playing the same game, and one or more of those users is restricted, all users are restricted from using chat and messaging features.
  • User-Generated Media
    Use this setting to block viewing and sharing of user-created content over PlayStation™Network. Some examples of user-generated content are as follows.
    • Screenshots
    • Video clips (videos of gameplay)
    • Broadcasts (streamed gameplay)
    • Content that users can create in games
    • Text that users can enter freely, such as comments about activities and self-introductions in users' profiles
  • Content Restriction
    By default, PlayStation®Store hides age-inappropriate content. Select [Off] to disable this restriction. [Off] means your child can view PlayStation®Store content for any age.
  • Monthly Spending Limit
    You can set the maximum amount of money that each sub account user can spend per month in PlayStation®Store.

Changing the password

If you select [Sub Account Password], the sub account user's password for signing in to PlayStation™Network can be changed.

  • The items that can be viewed and changed vary depending on the country or region. For details, visit the customer support website for your country or region.
  • A sub account can be upgraded to a master account when the sub account user becomes old enough. The sub account user needs to log in, and then select (Settings) > [PlayStation Network/Account Management] > [Account Information] > [Upgrade Your Account].