PlayStation™Network > If you forget your password

If you forget your password

To use this feature, you may be required to update the system software.


You can use the following method to reset your password if you forget it.

1.

Select (PlayStation™Network) > (Sign In).

2.

Select [Forgot your password?] from the sign-in ID (e-mail address) and password screen.

3.

Enter your sign-in ID (e-mail address) and birth date.

4.

Reset your password using a PC.
An e-mail message is delivered to the address that you used as your sign-in ID. Follow the steps in the e-mail message to reset your password using a PC.

PlayStation™Network > If you forget your password