Signing up

To use this feature, you may be required to update the system software.

PSNSM is the online service to use for online shopping by going to (PlayStation®Store), join in chat under (Friends) or use various online services from PSNSM. To use PSNSM, you must have a Sony Entertainment Network account. To create an account, select (Sign Up) under (PlayStation™Network), and then follow the on-screen instructions.

Main items required to create an account
Personal information Enter information for the registered user, including day, month and year of birth, and the user's name and address.
Master account / sub account There are two types of accounts: master accounts and sub accounts. Master account holders can set certain usage conditions on associated sub accounts.

Master account:
The standard account can be created by a registered user of a specified age or older. Master account holders can set certain usage conditions on associated sub accounts.

Sub account:
Users who do not meet the eligibility requirements for a master account in their region can only use a sub account. Sub account holders cannot create wallets but can make use of the wallet for the associated master account to pay for products and services. A sub account cannot be created if an associated master account does not exist.

Eligibility requirements for master accounts and sub accounts vary depending on the country or region of residence. For details, visit the SIE Web site for your region.
Sign-In ID (E-mail Address) Register an ID to use when signing in to PSNSM. Use a valid e-mail address that can be used to receive confirmation messages in cases such as when making a purchase under (PlayStation®Store).

Create a password according to the following:

  • Use at least eight letters or numbers.
  • Use a combination of letters and numbers.
  • Use no more than two consecutive occurrences of the same character.
  • Use a code that is different from your sign-in ID and online ID
  • Letters are case-sensitive.
Online ID

Register a name that will be publicly displayed in PSNSM. You cannot change your online ID after it has been created. Create your online ID according to the following:

  • The online ID must be 3 to 16 characters and can consist of letters, numbers, hyphens (-) and underscores (_).
  • The first character must be a letter.
  • The online ID must not be the same as your password.
  • Letters are not case-sensitive.


  • To create a sub account, visit the following website:
  • Depending on the age of a minor, a PC is required to create the sub account. During the account creation process, an e-mail is sent to the e-mail address associated with the master account holder's sign-in ID. Follow the instructions in the e-mail to complete the registration on a PC.
  • To sign in to PSNSM using the sub account that was created, you must associate the account with a User who will log in to the PS3™ system. Refer to [Using an existing account] under (PlayStation™Network) on this guide.
  • Your sign-in ID (e-mail address) and password will not be publicly displayed. Be careful not to share this information with others.
  • You can create only one account per one User on the PS3™ system. To create additional accounts, go to (Users) and create additional Users.
  • For details on the handling of personal information related to users, visit the SIE Web site for your region.
  • Access to PSNSM requires broadband Internet service. Note that dial-up connectivity is not supported.
  • PSNSM is only available in certain regions and languages. For details, contact the technical support line for your region.
  • (Sign Up) is displayed only if an account has not been created.