Family Management

When you set up a family, you can add children and other players to your family. You can customise parental controls for each child.
Family members include the following.

  • Family Manager
    When you create a family, you are the family manager. As the family manager, you can add and manage family members, and set parental controls. You must be an adult to create a family.
  • Parent/Guardian
    As a parent or guardian, you can set parental controls. The family manager can appoint another adult family member as a parent or guardian.
  • Family Members
    Any user added to a family is a family member.

Setting up your family

You can set up a new family or join a family that already exists.
Select (Settings) > [Parental Controls/Family Management] > [Family Management], and then follow the on-screen instructions to enter your sign-in information.

  • A user can be in only one family at a time.
  • Children are automatically added to the family of the adult who creates their user accounts. Children cannot be removed from the family they are added to, so be sure that the adult who creates a child’s user account intends to be the family manager.

Setting up a new family

Select [Set Up Now] or [Set Up Your Own Family], and then follow the on-screen instructions to add family members.
You can add members to your family in either of the following ways.

  • Send a family request to a player.
  • Create a new user.

Joining an existing family

You need a family request from the family manager to join an existing family. When you receive a family request, select the family you want to join from [Received Family Requests].

What the family manager can do

Select (Settings) > [Parental Controls/Family Management] > [Family Management], and then follow the on-screen instructions to enter your sign-in information.

Add Family Member

Select [Add Family Member], and then send a family request to another player or create a new user.

Appointing a parent/guardian

Select an adult family member that you want to appoint, and then select the checkbox for [Parent/Guardian].

Remove from Your Family

Removing a family member who is a parent or guardian also removes their ability to set parental controls. This setting is available only when an adult family member is selected.

Parental Controls

Besides the family manager, parents or guardians can also manage parental controls settings. This setting is available only when a child family member is selected. For details, see "About restrictions".

Reset Password

Change the password your child uses to sign in to PlayStation™Network. This setting is available only when a child family member is selected.

Joining PlayStation Network

You can give permission to your child to access PlayStation™Network.
Even if you select [Allowed] at first, you can change this setting to [Not Allowed] before your child signs in to PlayStation™Network for the first time. This setting is available only when a child family member who has never signed in to PlayStation™Network is selected.

Delete User Profile

When you delete a user profile, data managed by that user on your PS4™ system such as saved data, screenshots, and video clips are also deleted. This setting is available only when a family member who has never signed in to PlayStation™Network is selected.

What family members can do

Select (Settings) > [Parental Controls/Family Management] > [Family Management], and then follow the on-screen instructions to enter your sign-in information.

Family Member Information

View a family member’s account information. If the family member has signed in to PlayStation™Network before, you can view information such as their sign-in ID.

Leave Family

After you leave your current family, you can create your own family or join another one. This setting is available only when adult family members select themselves.

Family managers and child family members cannot leave their family.